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FIRST TIME USER FAQ

First Time Users

The Broadcom Software Certification Program management tool is currently being migrated to a new platform and access to this, the current site, ceased on 18 May 2022. The new Broadcom Software Accreditation & Certification Management System is accessible at https://broadcom.useclarus.com from 26 May 2022. If you need further assistance, please contact the Program Support Team at global.exams@broadcom.com

Partner Company Candidates:

If you are a Symantec partner employee, and do not have an account in CertTracker, please do not use the First Time Users self-registration. Please contact global.exams@broadcom.com who will create an account on your behalf.

• If you have a current CertTracker account and do not remember your login credentials, please use the account recovery link or contact global.exams@broadcom.com for assistance.
• If you are unable to login or need further assistance, please contact the Program Support Team at global.exams@broadcom.com

Symantec Privacy Notice

• Symantec undertakes to collect and process personal data according to applicable laws. The collected information, which includes the fields in this form, is necessary for the purpose of registering you for the Symantec Accreditation, Certification, or Authorization program, and further to register you for the subscription, awards, program or incentive for which you are submitting your information (the 'registration'). Your contact information may also be used to deliver related marketing messages from Symantec and/or its channel partners. The personal information that you provide to us will be transferred to the Symantec group of companies and its authorized Partners in different parts of the world, including the U.S., that may have less protective data protection laws than the region in which you are situated (including the European Union). Symantec has taken steps so that the collected information, if transferred, receives an adequate level of protection. If you do not agree to your personal data being processed within the Symantec group or its authorized Partners, we may not be able to complete your request. Any emails we send you will contain unsubscribe information, and you may opt-out of future emails at any time.
• Your personal information will be stored by Symantec and kept in accordance with Symantec's Privacy Notice. You can alter your e-mail notification preferences at https://www-secure.symantec.com/custserv/cs_register.html. Symantec is not responsible for the privacy practices of third parties.