If you are having difficulty using the Pearson Credential Manager, please try the following steps: 1) Review our FAQ page for helpful hints 2) Close all browser windows 3) Reopen your browser, log back in and try the action again – many times this will solve the problem
If you still experience a system error, 1) Copy the text into an email 2) Select “view source” from your browser menu 3) Save the source text as a file and attach that file to the email 4) Send the completed email to the support desk specified by your certification program.
Thank you,
Pearson
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